What this policy covers
This policy explains how Verity Voice Changer handles information when you use the website, create an account, make a purchase, contact support, or create voice audio.
Information we handle
We handle the information needed to operate the service, including:
- Account details: your email address and the account information supplied through sign-in.
- Voice inputs and outputs: the text, audio recording, and generated audio involved in a voice generation request.
- Support messages: the name, email address, and message you send through the contact form.
- Service and device data: technical information such as browser, device, IP address, request logs, and pages used to keep the service reliable and secure.
- Payment records: purchase and subscription information processed by our payment provider. We do not store complete payment card numbers.
How we use information
We use this information to:
- provide sign-in, voice generation, credit, subscription, and support features;
- process payments and maintain your credit balance;
- respond to messages and refund requests;
- prevent abuse, fraud, and service failures; and
- understand and improve the reliability of the website.
Service providers
We use service providers to run parts of Verity Voice, such as authentication, payment processing, email delivery, cloud storage, and voice generation. They receive only the information needed to provide their part of the service.
Retention and deletion
We retain account, purchase, and usage records for as long as needed to operate the service, meet legal obligations, resolve disputes, and enforce our agreements. You can request account-related help or deletion by contacting us. Some information may need to be retained where required for billing, security, or legal purposes.
Security
We use reasonable technical and organizational measures to protect the information we handle. No online service can guarantee absolute security.
Changes to this policy
We may update this policy as the service changes. The current version and its update date will always be posted on this page.
Contact us
For privacy questions, please contact us at support@verityvoicechanger.com.